Privacy and data use

Privacy Policy

This Privacy Policy explains how the fan-made hololive Dreams Guide Hub handles information when you read guide pages, use contact paths, open related links, or interact with site preferences.

Plain-English privacy scope

The guide is separate from the official hololive Dreams game service. It does not currently require a site account or paid checkout to read the public guide.

Last updated
July 23, 2026
Covers
This website, its guide content, contact routing, analytics, local preferences, and links from the guide.

1. Scope

This policy applies to the hololive Dreams Guide Hub website and the public guide pages, contact routing, footer links, and related site features we operate.

This policy does not cover the official hololive Dreams game, Roblox, app stores, Steam, Discord, X, YouTube, or other third-party services linked from the guide. Those services have their own privacy policies and support channels.

2. Information We Collect

  • Contact information and message content if you choose to contact this guide, including corrections, source tips, safety reports, or other support details you send.
  • Usage, device, browser, page, referral, and approximate location information processed through site analytics and standard server logs.
  • Cookie, local storage, and similar technology data used for analytics, language or display preferences, session-related site behavior, and basic site operation.
  • Information you choose to include when reporting guide issues, such as source links, screenshots, timestamps, and context about a code, route, community link, or official source.

3. How We Use Information

  • To operate, maintain, secure, and troubleshoot the guide.
  • To review guide corrections, outdated source notes, link safety reports, and contact requests.
  • To understand aggregate site usage, improve page performance, and prioritize useful guide updates.
  • To protect the site and visitors from spam, abuse, suspicious links, impersonation, or security issues.
  • To comply with applicable legal obligations and enforce the Terms of Service.

4. Analytics

We use Google Analytics to understand how visitors use the guide. Google Analytics may use cookies or similar technologies to process usage, device, referral, page, and approximate location data.

You can control cookies through your browser settings and may use Google-provided privacy controls where available. Blocking cookies or scripts may affect analytics and some preference behavior, but the public guide should remain readable.

5. Cookies and Local Storage

  • Essential or functional storage may support language, display, theme, security, and session-related behavior.
  • Analytics cookies or similar technologies help measure visits, traffic sources, and page interactions.
  • Local storage may remember display preferences such as theme mode.
  • You can clear cookies or local storage in your browser. Some preferences may reset after you do.

6. When Information May Be Shared

We may share information with service providers that help operate, host, secure, analyze, or maintain the guide. We may also disclose information when required by law, to protect rights and safety, to investigate abuse, or with your consent.

If you follow links to official game pages, community spaces, platforms, or stores, those third parties may collect information under their own terms and policies.

7. Accounts and Payments

The public guide does not currently require a site account or paid checkout to read its content. If account features or paid features are introduced, the relevant provider, payment, billing, and refund details will be presented before those features are used.

Do not send passwords, one-time codes, payment card details, Roblox credentials, or sensitive account information through contact paths.

8. Children's Privacy

This site is not directed to children under 13. Users under 13 should not submit personal information through contact paths without a parent or guardian.

Parents or guardians may contact us through the contact page to request review or deletion of information submitted by a child. For Roblox account, privacy, safety, or parental-control issues, use Roblox or official hololive Dreams support.

9. Retention, Deletion, and Choices

We keep information only as long as reasonably needed for the purposes described in this policy, including support follow-up, security, abuse prevention, legal obligations, and site maintenance.

You may contact us through the contact page to request access, correction, or deletion of information you provided to this guide. Some information may need to be retained when required for security, legal, or operational reasons.

10. Security and International Processing

We use reasonable safeguards intended to protect information handled by the guide, but no website or transmission method can be guaranteed completely secure.

Visitors may access this site from different countries, and service providers may process information in countries where they operate.

11. Policy Updates and Contact

We may update this policy when the guide, providers, laws, or site features change. The Last updated date shows when this page was last revised.

For privacy questions about this guide, use the contact page. For official game account, purchase, privacy, or platform issues, use the official support channel listed on the contact page.